Testimonials

I had an outstanding experience at Ourisman Lexus of Rockville and highly recommend the dealership—especially working with YK. Even if you’re not local, it’s well worth the drive to work with him. YK was exceptional from start to finish. He coordinated the in-transit delivery of a 2026 RX-350h Luxury in the exact configuration I wanted: exterior white with the high-demand peppercorn interior. Not only did the dealership waive the in-transit fee, they also discounted off MSRP and offered the highest trade-in value—about $1,500 more than other dealerships. This was one of the most pleasant vehicle-buying experiences I’ve had. YK truly listens, understands what you’re looking for, and goes above and beyond to ensure customer satisfaction. If you’re considering Lexus, I strongly recommend asking for YK at Ourisman Lexus of Rockville.

Great location and service! Easy to get an appointment and Brenden always has us in and out!

Nice service

Experience was awesome I send my car in and I was suppose to get a loaner. Rep made sure my car was ready before I even got there so didn’t need the loaner

The service was great, especially when Vincent Garcia takes care of our cars...thanks

For all that I needed done on my car, I just knew I would pay a lot but what I paid was worth every penny. Thank you Justin, for your great customer service and getting me and my family back into a safe and drivable vehicle. I will definitely be returning for all my car services and repairs.

Omar is a nice guy He provided best services for me in a flash ! Friendly man!

Chris was prompt, attentive, and complete in all aspect of the services he provided. As I have twice been a customer of his, I can say he is a credit to Ourisman and Lexus and we will continue to do business with him.

I visited the Service Center of Ourisman Lexus of Rockville, MD as the tire pressure monitoring system light was blinking and a check system alert came up on my Lexus GS300. I was greeted by Service Advisor Mr. Justin who immediately identified the problem and provided an accurate estimate. Given that I was driving from about 3 hours away in West Virginia, Justin ensured the service was promptly and quickly done so I could be back on the interstate and be home before dark. Mr. Justin was very resourceful, friendly and helpful. Really impressed by his work and friendliness. Thank you Justin for being such a wonderful person. Keep up the good work.

Fantastic service from Jimmy and lots of help and guidance on how to keep my car running longer

Omar. Was absolutely the best salesman I ever had and I have had quite a few cars. Even after he sold me my Lexus 300h I could continue to call him and he would help me use and navigate the apps and controls in the car as I am chronically technically challenged. Great guy!

Omar is great always gets my service done at this dealership efficiently; with a loaner avaipable at arrival without having to wait impeding my work schedule.

I am absolutely thankful for the wonferful experience I received purchasing my car on January 10. Everyone was so welcoming from the beginning and a plus with it being a dog friendly dealer. Everything went smoothly and thank you Donnie (sales consultant) for reassuring me that they would work with me to get the car I wanted and make everything simple and quick. Also, when it was time to get the finance portion done Amal was great in telling me all straight forward and simple to understand. Amazing staff overall 😊

Had a fantastic experience at Ourisman Lexus primarily due to my salesperson Donny Edward’s. Highly recommend working with Donny for anyone coming to this dealership or interested in any Lexus. Donny was great with communication and consistently worked with my family and I to get us what we were looking for. Highly recommend!!

Brad was extremely helpful and my experience was seamless!!

A week ago, I had the pleasure of working with JJ Sanchez. From the moment we first talked on the phone, it felt as if I was speaking to an old friend. JJ takes his time and listens to what you want. I stopped by for a test drive and ended up going home with my first brand new Lexus SUV and I love it! I was very pleased with JJ and Ourisman Lexus in Rockville.

Jimmy was excellent. I had a unique problem in need of a loaner and Jimmy helped me. Very grateful.

Excellent service. Answered all my questions.

Vincent is excellent at what he does. He is consistently friendly, accommodating, and highly professional. Every service I’ve had with him has been smooth, and he always goes the extra mile to make sure everything is in perfect order with my car. Thank you, Vincent!

I had a wonderful experience purchasing a car from Michael at Ourisman Lexus of Rockville. Michael was extremely personable, knowledgeable and patient with all my questions and concerns regarding the car I was planning to purchase. He even personally delivered the car to my residence! If you plan to purchase a Lexus I highly recommend Michael to assist you!

Excellent service

Mike was excellent! Got more than what I anticipated and as always, SATISFIED CUSTOMER over here! My car needed some extra maintenance that was covered by my extended warranty , and Mike gave me the option to wait or come back if I needed to. This was the day of the expected storm so it was busier than usual. Seeing as though I had my pup with me, and they are extremely pet friendly and welcoming, I decided to wait. Work was completed, car is in tip top shape, and I couldn’t be happier!!! Thanks a million!

Branden always does a great job and is very helpful!

(Translated by Google) Excellent service, José. He looked for the best way to offer me the best. I was very happy. Thank you very much. (Original) Excelente atención José busco la mejor manera para poderme ofrecer lo mejor quede feliz muchas gracias

Omar was incredible! It was my first time getting our new car serviced; he let us know exactly what was going on and helped us get out the door quickly. Thank you Omar

great service

Jimmy was very professional, friendly and personable. The technicians completed the service on my vehicle in about 45 minutes!

Superb service all around!!

Excellent! Great customer service. Thank you Jin