Close Oil Change Service near Gaithersburg, MD
If you can’t recall when you last changed the oil in your Lexus vehicle, it’s likely about time for you to stop by the Service Department here at Ourisman Lexus of Rockville. Going too long without performing this essential maintenance can not only hamper the premium performance you expect from your RX 350 or TX 350, but it can also lead to serious damage. Read on to learn more!
Importance of Oil Changes
If you read through the Owner’s Manual of your vehicle, it likely lists oil changes at the very top of its necessary maintenance tasks. That’s because this liquid acts as the lifeblood of your UX 300h or IS 350, keeping the powertrain’s components lubricated as you travel down I-270. If it’s not there, all of the moving parts can scrape against each other and quickly cause catastrophic damage. It’s also an important cleaning agent, soaking up dirt and debris that could otherwise hamper the car’s performance. Over time, these pollutants, as well as the incredibly high temperatures of the engine, wear down the oil and cause it to get sticky and ineffective. Left alone for too long, this can even lead to complete engine failure.
Warning Signs
While the exact timeline for an oil change depends on the specific vehicle model and your driving habits, we typically recommend performing one every 7,500 to 10,000 miles. There are a handful of signs that you should schedule a service appointment as soon as possible. One of the least threatening is the model demonstrating worse fuel efficiency. If you’ve needed to stop by the gas pump more often during your trips around Gaithersburg, it’s also a likely indicator. More concerning is if you hear loud knocking or grinding noises from the front of the car. In these cases, you should immediately pull over and have it towed to our Service Department. Otherwise, you risk total engine failure. Lastly, of course, is the Check Oil icon on the dashboard lighting up, which is also a case where you should pull over as soon as it’s safe to do so.
Ourisman Lexus of Rockville Benefits
When you entrust your NX 350 or GX 550 to our Service Department, you can rest easy knowing that it’s in the hands of certified technicians who know Lexus models inside and out. Our experts perform countless oil changes on cars just like yours every month and can get the service finished in a timely manner. We also stock our Parts Department’s shelves with genuine Lexus Parts, including synthetic oil designed to meet the needs of a high-performance luxury vehicle. Customer convenience is a priority for us, and with Ourisman To Go, our valets can pick up your vehicle from your home or office and bring it back sanitized and freshly serviced — leaving you free to spend your weekends at Bohrer Park instead of our dealership.
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Dealership Information
Testimonials
Appointments are easy to make.
Mason was great!
“ Mason was great! Happy to have the car back but having the loaner was convenient ”
“ I have purchased three Lexus vehicles from Ourisman Lexus over the years.Service experience is always excellent. Jimmy was courteous and professional on my most recent visit. Truly pleasant experience. ”
The technician was prompt and courteous.
“ The technician was prompt and courteous. The service was performed quickly and completely. I was very satisfied. ”
Very polite and efficient customer service…kept me
“ Very polite and efficient customer service…kept me informed during the service. I hope we get Omar again. ”
“ Great experience ”
“ Great experience with Omar. He got me a ride home even with no valets available as well as went ahead and patched a tire because it was necessary. Definitely coming back for my next service. ”
They have an excellent job.
“ They have an excellent job. The area is well cleaned They are so helpful in anyway. ”
My car is so great that I’ve had little cause to visit
“ My car is so great that I’ve had little cause to visit the maintenance department, but when I go for servicing I am met with courteous and professional service. ”
Efficient, courteous and pleasant Omar made things easy.
“ Efficient, courteous and pleasant Omar made things easy. I was very pleased with the service ”
“ All done in timely manner nice people ”
“ I had an excellent experience with Lexus of Rockville. From the moment I arrived, Omar, in particular, provided outstanding customer service. He was incredibly kind, patient, and knowledgeable especially regarding future appointments. I highly recommend Lexus of Rockville, and I especially appreciate Omar for making my visit such a positive experience. Thank you for thel service! ”
“ Best experience. Jimmy was very friendly and helpful ”
“ Very quick and positive experience. No wasted time. ”
Jimmy at Ourisman Lexus of Rockville is exceptional.
“ Jimmy at Ourisman Lexus of Rockville is exceptional. Customer service is excellent. He is the reason I take my vehicle to this location for routine service. ”
Brought car in for question and then was able to get it
“ Brought car in for question and then was able to get it serviced with a loaner and had it all done by the next day’. Very accessible wonderful service. ”
“ I have a Lexus dealership less than five minutes from my home, yet I choose to drive nearly an hour and a half to Rockville Lexus (depending on traffic) because of the consistently outstanding service experience. My recent visit with Kat only reinforced why I continue to go out of my way for exceptional customer service. Kat was flexible when my arrival time changed, kept me informed throughout the process with convenient text updates, and ensured everything moved smoothly and efficiently. The service was completed much faster than expected, and the entire experience was seamless and stress-free. Kat’s professionalism, communication, and attention to customer care further validated my decision to make the longer drive to Rockville Lexus. ”
“ It was better than expected. Car was clean n service was good n completed on time. Kathleen was nice n professional and explained everything in detail. Thank you. ”
Mike was pleasantly helpful.
“ Mike was pleasantly helpful. Not much done because this my first checkup .Asked him several questions and he was very helpful. ”
“ Excellent customer service. ”
I am always greeted with professionalism and outstanding
“ I am always greeted with professionalism and outstanding customer service at this dealership from all staff members. ”
“ Excellent service as always. Friendly staff and I love the new status checker. Pretty much in and out in a timely fashion. Areas to work out of too. ”
“ I had a great service experience with Lexus of Rockville and would highly recommend Brad Auslander who is a top notch service advisor! ”
“ My experience with Ourisman Lexus of Rockville has been 5 star from start to finish. I want send a special thank you to Tony Rincon for his outstanding customer service and patience. Any questions I had he answered right away and has been very accommodating. I love love love Amal she's not only personable but she's also professional she went above and beyond to ensure that I was comfortable while waiting and even beyond the sell she was still very kind. I'd also like to send a special Thank you to Seth there was a discrepancy between my payoff of my trade in and he called me to ensure that I knew there would be an increase but not too significant and offered to ship my all weather matts to me so I don't have to drive all the way back out to Rockville. I'm so truly appreciative of the accomodations made for me throughout my entire process. Thank you all!!! 🤗 ”
“ Brad is the best - customer service oriented and very smart about car service issues!!! ”
“ Always a great experience from checking in, through the car being serviced and completed. The work is done in a timely manner and a pleasant waiting lounge to wait. All of my vehicles are serviced here and we’re also purchased here for almost 25 years now! The best service team. ”
“ Brad was an excellent representative of this great company. He took great care of me and gave me honest assessments of what I needed to do. ”
“ Very nice service ”
“ Took my car into Lexus dealer for maintenance check up with Omar. When it was done the car was spotless and drove beautifully. Great job. ”
“ Brad is absolutely the best you feel taken care of trusted and he’s just adorable ”
“ Omar was knowledgeable, efficient, and professional. My 2017 Lexus has passed 177K miles but performs like it did 10 years ago! Other than Costco for new tires, I’ve never had it serviced anywhere but Rockville Lexus. ”
“ At Ourisman Lexus of Rockville I was very pleased with the care provided for both my car and me as a customer. All my requests and preferences, including the loaner car I wanted, were fulfilled, and communication throughout the process was excellent. A special thank you to Brandon - he was professional, kind, trustworthy, and truly great to work with. Highly recommend! ”
Very easy to work with and super nice and helpful!
“ Very easy to work with and super nice and helpful! Highly recommend it. Thank you! ”
“ Appointments are easy to make. Repairs are made in a timely manner and are done properly. I am always informed if any additional problems are found. ”