2026 Lexus TX 350 for Sale near Germantown, MD

“ Excellent customer service. ”

“ I am always greeted with professionalism and outstanding customer service at this dealership from all staff members. ”

“ Excellent service as always. Friendly staff and I love the new status checker. Pretty much in and out in a timely fashion. Areas to work out of too. ”

“ I had a great service experience with Lexus of Rockville and would highly recommend Brad Auslander who is a top notch service advisor! ”

“ My experience with Ourisman Lexus of Rockville has been 5 star from start to finish. I want send a special thank you to Tony Rincon for his outstanding customer service and patience. Any questions I had he answered right away and has been very accommodating. I love love love Amal she's not only personable but she's also professional she went above and beyond to ensure that I was comfortable while waiting and even beyond the sell she was still very kind. I'd also like to send a special Thank you to Seth there was a discrepancy between my payoff of my trade in and he called me to ensure that I knew there would be an increase but not too significant and offered to ship my all weather matts to me so I don't have to drive all the way back out to Rockville. I'm so truly appreciative of the accomodations made for me throughout my entire process. Thank you all!!! 🤗 ”

“ Brad is the best - customer service oriented and very smart about car service issues!!! ”

“ Always a great experience from checking in, through the car being serviced and completed. The work is done in a timely manner and a pleasant waiting lounge to wait. All of my vehicles are serviced here and we’re also purchased here for almost 25 years now! The best service team. ”

“ Brad was an excellent representative of this great company. He took great care of me and gave me honest assessments of what I needed to do. ”

“ Very nice service ”

“ Took my car into Lexus dealer for maintenance check up with Omar. When it was done the car was spotless and drove beautifully. Great job. ”

“ Brad is absolutely the best you feel taken care of trusted and he’s just adorable ”

“ Omar was knowledgeable, efficient, and professional. My 2017 Lexus has passed 177K miles but performs like it did 10 years ago! Other than Costco for new tires, I’ve never had it serviced anywhere but Rockville Lexus. ”

“ At Ourisman Lexus of Rockville I was very pleased with the care provided for both my car and me as a customer. All my requests and preferences, including the loaner car I wanted, were fulfilled, and communication throughout the process was excellent. A special thank you to Brandon - he was professional, kind, trustworthy, and truly great to work with. Highly recommend! ”

“ Very easy to work with and super nice and helpful! Highly recommend it. Thank you! ”

“ At Ourisman Lexus of Rockville I was very pleased with the care provided for both my car and me as a customer. All my requests and preferences, including the loaner car I wanted, were fulfilled, and communication throughout the process was excellent. A special thank you to Brandon - he was professional, kind, trustworthy, and truly great to work with. Highly recommend! ”

“ The service advisor was great!! The car was service in a timely manner, I was satisfied with the level of service. ”

“ Very flexible scheduling options with same day service. Staff is knowledgeable and informative. The cost of service is expensive. ”

“ Very good and efficient service. Mason was professional and very helpful during the process. Recommend. ”

“ We are very satisfied with the service received and responsiveness of our Service Advisor and the maintenance work performed on our Lexus E350. ”

“ Uriel A Rincon, who goes by his middle name, Tony, was extremely helpful and patient in assisting us finding 2026 Lexus RX 350 we wanted, even though it was not available at the dealership when we began shopping. He worked diligently to locate one for us, and it was ultimately delivered from another location. We greatly appreciated his outstanding customer service and dedication throughout the entire process. ”

“ Michael Coffman of Ourisman Lexus of Rockville helped me sell a car, part of my brother's estate, to Ourisman's pre-owned car group. I was only in Maryland for a couple of days and with his help and attention to detail, I was able to complete all necessary tasks. He was a pleasure to work with. ”

“ My experiences with this service department have always been great! This time with Mike was not different. Thanks Mike! ”

“ Mason was great to work with. Very attentive and communicative. He made the experience smooth and positive! ”

“ Always pleasure to deal with Lexus dealer in Rockville. Justin was super helpful. ”

“ Received fantastic service even though I did not purchase the Lexus from them. My car is 15 years old with low mileage. They thoroughly checked it out and fixed some minor things. Best of all, it didn't cost an arm or leg!! Drives like a dream!! ”

“ Justin, our Service Manager, has been helping us for quite sometime now. He is client- friendly and does not push you to do unnecessary repairs. Prioritizes and helps in keeping costs under budget availability - at the same time, he is clear on Safety issues. That’s how he adds value. ”

“ Excellent customer service! Courteous and professional! Great visit. ”

“ I’ve had the pleasure of having Jim Baker as my service advisor for well over a decade for over half a dozen vehicles. I now live over three hours away and Jimmy has never failed to provide exceptional communication and service. I usually combine my vehicles’ service with other appointments in the area — he consistently has a loaner ready for me, and he provides timely updates to prepare me for pickup and my return trip. I couldn’t ask for a more professional and friendly service advisor — Ourisman Lexus is fortunate to have such a thoroughly outstanding ambassador representing their elite vehicle service. ”

“ Great service. ”

“ The Lexus team came and picked up my car on time and delivered it on time as well. They called me with any service updates. Frictionless. Great service. ”

“ Great place for the dealer quality service for your Lexus. They also have competitive tire prices. ”

“ Mike was very nice and he informed me the tires were bad. Safety issues were number one, over the detail. I appreciate his honesty. ”

“ Everything went very well, it went just a little bit longer than expected. Thank you ”

“ Fast and friendly service. As always. ”

“ While passing through the area on a long road trip, I had a tire damaged, and this shop provided me with timely, fast, and high-quality tire replacement service! Special thanks to Mason from customer service — his friendliness and professionalism left an extremely deep impression on me! ”

“ I took my SUV in to Ourisman Lexus of Rockville for my first complimentary service under warranty. Mike, my service rep, came to me as soon as I arrived in the service lane. He greeted me, reviewed my information, took me in to the waiting area and showed me where to sit and said he would be back when my service was completed. When service was finished, Mike returned and walked me to my car saying all was good, gave me a receipt, asked if I had any questions and said he would see me next time. I would definitely recommend Mike and Ourisman Lexus of Rockville’s Service Department to family and friends. ”