2026 Lexus RX 350 for Sale near Germantown, MD

“ Wonderful sales service! We just bought a new car and the entire sales team really does work as a team - supporting each other to best serve the customer. Our sales agent YK was away and he had help from others who were just as polite and kind and professional as him. Ali took us for a ride, Linda is at the front desk and helped so many times, Hector found the manager Seth whenever I called in for updates, even though he had his own customers, and Alex was there for us when we picked up the car and gave us instructions. Kenny was super efficient and knowledgeable in finance. Clearly the sales manager Seth and the general manager Ryan are doing a good job because the staff are all amazing and help each other out to our benefit! Most enthusiastically recommend them! ”

“ They were courtious, ,they explained what was to be done,what was to be expected and the length of time it would take to complete. Cat let me know that both th maintenance and the recall fix could be completed while I waited. ”

“ Great dealership and service team. Fast, efficient and friendly. Clean waiting area. Complimentary refreshments and munchies while you wait is a big plus! ”

“ Excellent services. Especially for the sales representative (Fahd Abuassi), He provided us with an extremely professional and helpful service during the entire process. He even took extra efforts and time to help us to go through this complicate process. He is the best sales representative I have ever met. Lexus is lucky to have him in the team. ”

“ Service is always great. Service advisor keeps me informed about my service and my options. ”

“ Omar took great care of me when I needed my car serviced a few weeks back. Very honest, professional, and fair. There was a small issue with longer than promised wait time, but he went above and beyond to make it right. I would recommend working with Omar 100%. ”

“ I submitted a review yesterday. Omar provided exceptional service and deserves a raise. Thank hou ”

“ Pleasant, and comfortable waiting room I was pleased with the results making it a overall good experience ”

“ Very easy experience from scheduling through ai to actual service. Why must I enter 15 words? ”

“ Aaron was excellent! I'm a new Lexus owner ('22 RX350) and it was my first visit to Ourisman Lexus of Rockville. Aaron was very knowledgeable of Lexus products and he was very professional as well. I will be requesting him each time I have to take my car for service. Thank you. ”

“ This was my second purchase from Lexus of Rockville. Another great experience, with no hassle purchase and financing. Highly recommend Lexus of Rockville ”

“ After sales service by both the sales staff, particularly, our sales person, Anthony, and the service department, especially Bernie, has been way beyond my expectations, Everyone has bent over backwards to address my issues with a smile. Outstanding all the way around. ”

“ Just had my first service appointment with Ourisman Lexus of Rockville yesterday for my RX350 on 7.8.26 and I am very impressed. Aaron was my service advisor and he was awesome! My wife needed to get her oil changed on her ES350 the next day and I suggested that she see Aaron because he took care of me the day before. Thank you. ”

“ Came to Lexus of Rockville after a frustrating experience at another dealer. Justin and Ki greeted me right away, and scheduling was easy. I chose to wait during service, but when the work was done, the part looked exactly the same as before and the paperwork was a bit mixed up, leaving me unsure which side had actually been replaced. The advisor told me it was the best they could do, so I contacted Lexus customer service. They asked Rockville to take another look. On the second visit, the team was much more responsive. Ki kept in touch with me by email throughout the process, and Justin helped bring my car in and set me up with a loaner. After a week, the car was fixed correctly. I’m happy with the final result and hope they maintain this level of dedicated service for future visits. ”

“ The sales staff especially Doug and Seth were extremely professional. And knowledgeable about their cars and services. The process of buying my new car was quick and easy. The financial person, Amal, was efficient and very easy to work with. I highly recommend Ourisman of Rockville. ”

“ I purchased all my cars feom.Lexus of Rockville....great customer service. My service advisor Mike was very nice and professional he kept me updated during the service of my vehicle. I would highly recommend this dealership for all your Lexus needs.....sales/service 10/10 ”

“ Always excited service! On time and give you the break down of experience (if any)! Brenden I my service advisor and also the manager! He never complains or pushes me to another advisor! ”

“ Mike, my service person was extremely accommodating, anxious to help, & understanding of my particular concerns with my 60,000 mile service! ”

“ The provider was very knowledgeable. Explained the service work as well as the recall. I felt very happy ”

“ Another great experience. I bought multiple cars at Ourisman Rockville Lexus. My sales rep each time I purchased was Uriel (Tony). I make the call and Tony facilitates the rest. Working with Tony makes it easier, since he understands my wants and needs. If you need a professional with humor and understanding Uriel (Tony) is the guy. Thanks ”

“ My trade in at Lexus with Chris and the team was smooth sailing. I am loving my new Lexus just as much as my old one! ”

“ Very professional staff who assist in any reasonable way possible, also the dealership has comfortable facilities if you choose to wait while your work is completed. ”

“ My service appointment was performed in a timely and accurate manner. The staff was very polite. ”

“ Brendan was very professional and attentive to concerns that were mentioned about recall on the backup camera. Excellent customer service. ”

“ The factory recall was taken care of. Pleased with the customer service at this dealership ”

“ Waited more than two hours but service was great! Thanks to the lexus service team. ”

“ Mike was very accommodating, providing requested service and nothing more. Work done in a timely manner. ”

“ The service was prompt and as advertised, Justin was very helpful, and the waiting area was pleasant. ”

“ Mike from the Service Department was a pleasure to do business with. He gave us an estimated time for the service and he was spot on. A pleasure to work with! ”

“ Great service as always and Kat did a particularly good job. Thanks Kat. Keep up the good work! ”

“ It was so wonderful working with Pei Pei to purchase my new car. Thank you, Pei Pei! We would recommend Pei Pei and the dealership to our friends and family. ”

“ Service department was very efficient. Brad was very good in explaining the service i received ”

“ Brad has been my service advisor since I bought my car in 2023 and I couldn’t be happier with the level of service he provides. ”

“ Omar is awesome! Very polite and well mannered. Took the time to explain everything to me about my vehicle. Waiting area was clean. Snack bar is nice. ”

“ This dealership is excellent. I had an emergency and they were in contact with me several times a day to keep me posted. They repaired the vehicle and were kind enough to deliver it as I had an issue coming to pick it up. They always returned my calls or inquires and were kind, courteous and professional. I highly recommend. ”

“ Love the service and sales. They are so aligned and helpful. ”

“ Kat exceeded service expectations with terrific communication skills, technical knowledge, and personal attention to all details ”

“ The gentleman who came to pick up my car for service was nice and returned my car within a reasonable time. I appreciated being kept updated on the status of my car. ”

“ Mike from the service dept is amazing! He is always professional, communicative and delivers prompt service. I will not service my Lexus at any other location. Thanks Mike! ”

“ Aaron Gutierrez, my service rep was so professional and knowledgeable. Kept me abreast of what was happening and what needed to be done on my car. The service performed was meticulous. Awesome job Lexus of Rockville. ”